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No open positions

Content Marketing Manager

【Responsibilities】
You will be responsible for writing about conversion rate optimization, creating general product content, and spreading the content online. Your basic goal is to bring in more registered users, create buzz, and be the voice of the brand. 60% of your working hours will involve looking after our the media channels, including industry-related microblogging, our company blog and other media and social media platforms; there will be some light crossover with the customer service Help Center content and maintenance, as well as looking after press releases and in-house training materials. Around 10% of your time will involve working with your marketing colleagues and brainstorming marketing strategy.

【Experience】
1, Bachelor degree or above;
2, 3 years digital marketing, product marketing, or content marketing experience, B2B SaaS field is preferred;
3, Worked with prominent online marketing channels to expand capacity;
4, Excellent content marketing and ability to market with traceable and quantifiable achievements;
5, Has a strong interest in the big data industry, understands data analysis tools.

【Bonus】
1, Has used tools like Google Analytics
2. Speaks more than one language

Send CV to:hr@ptmind.com

Marketing Operations Manager

【Responsibilities】
Understand the customer's flow through our web properties and their needs - apply important changes. The operations manager needs to do everything possible to improve the conversion rate at all stages of our process.
1, Skilled use of data and analytics tools, understand our conversion performance;
2, Derive insights from data;
3, Through the optimization of the site and product Onboarding, enhance our conversion rates;
4, Work with the marketing team to enhance the brainstorm our marketing strategy;
5, Work with the content team.

【Experience】
1, More than two years operating experience working with SaaS products, B2B field preferred;
2, Have good copywriting skills;
3, Has a team-based entrepreneurial mindset;
4, Willing to learn quickly and to accept to new markets and products;
5, Experience with data analytics tools.

【Bonus】
1, Chinese language ability

Send CV to:hr@ptmind.com

Senior Channel Manager

【Responsibilities】
1, According to the company's business development needs, mine the company's resources in order to benefit marketing activities;
2, Organize channel development, channel management and channel relationship maintenance work;
3, Develop channel strategy, mining, development, and maintenance. And management of various related channels;
4, Based on regional objectives, open up channels to regional marketing agents;
5, Research all kinds of partnerships and assess risks;
6. Perform data analysis, and asses the performance of promotional activities and strengthen cooperation. Set up all tracking.

【Experience】
1, Bachelor degree or above, more than 3 years experience in digital marketing, partnership work is preferred;
2, Familiar with the Internet / software industry, B2B, SaaS marketing channels and mode of operation;
3, Familiar with setting pricing, market assessment, and so on;
4, A good professional demeanor, excellent communication and negotiation skills, result-oriented;
5, Understand and agree with the company's product development philosophy, corporate culture, and willing to grow within the company;
6, Has a certain degree of resource management skills and coordination. Good at learning fast.

Send CV to:hr@ptmind.com

Sales Manager

【Responsibilities】
1, Depending on the stage of development of the company marketing plan, lead independent sales channels and make full use of all kinds of resources to tap the potential of high-quality customers; complete sales cycle;
2, Take the initiative to guide customers demand, strongly promote cooperation with customers;
3, Sensitive to industry trends and able to adjust sales strategies accordingly, sales optimization;
4, Take the initiative to follow up on and strengthen customer relationships, expanding our scope to new customers;
5, According to customer demand, help to optimize the company's products and hales with continued upgrades. Help show customers a timeline for new features.

【Experience】
1, More than two years experience in enterprise sales, B2B SaaS field is preferred;
2, Good at building customer relationships and successfully leading business negotiation processes;
3, Has an entrepreneurial outlook, and is willing to learn quickly and adapt to new markets and new products;
4, Good experience with data analysis tools.

Send CV to:hr@ptmind.com

Sales Engineer

PTMind is looking for an experienced Sales Engineer (SE) to take a high impact, high visibility role facilitating the sales growth of the company. The SE works closely with our Account Executives throughout the sales process assisting with product demonstrations, recommending solutions and providing industry and product expertise to our prospects. In addition, the SE acts as a product evangelist, educating the sales team on product, implementation, training and services best practices. Demonstrating our solutions both in virtual and live meetings is required as is ensuring that our Account Executives have the technical support they need throughout the sales cycle. A wide degree of creativity and latitude is expected.

What You'll Do

1, Educate prospects on PTMind solution by providing a consultative, best practices approach including analysis and analytics to match prospect’s business and technical requirements 2, Conduct needs analysis and technical scoping sessions with prospective customers to gather and document key requirements 3, Become fluent in competitive positioning and be effective in differentiating PTMind 4, Provide pre-sales technical consulting to Sales staff by participating in online demonstrations, conference calls and site visits with our Account Executives 5, Document all customer questions to ensure immediate follow-up on all outstanding issues 6, Become a trusted advisor and the voice of our prospects and partners to Sales and Marketing teams 7, Work closely with the Account Executives to respond to proposals and RFP’s to ensure that all technical information and recommendations address client’s requirements 8, Support our partner ecosystem, including Design and Technology partners, in developing custom solutions to meet prospect needs 9, Collaborate with Product Management, Engineering, Client Services, and Marketing teams to ensure that newly released features are understood and continue to strengthen our value proposition. 10, Ability to travel up to 25% of the time, for usually 1-2 days per visit to support prospects, partners and industry events.

Who You Are

1, Sales/Solutions Engineering experience in a relevant market 2, BA/BS in technology or equivalent experience required 3, Strong knowledge of web technologies including HTML, CSS, JavaScript, and JSON. 4, Comfortable with consultative presentation to C-level business executives as well as detailed, in-depth discussions with a technical audience. 5, Experience with commerce solutions and applications including POS, product catalogs, order management, ERP and payment gateways. 6, Sales methodology and Solution selling training a plus 7, Charismatic and energetic self-starting personality 8, Ability to collaborate with and motivate multiple groups toward accomplishing a task 9, Experienced in solution architecting, project scoping and product demonstration skills 10, Strong verbal, presentation, written, and organizational skills with a passion for winning

Send CV to:hr@ptmind.com

Product Marketing Manager


(Beijing)

PTmind is looking for a Product Marketing Manager who is an expert on the enterprise analytic tools user, with demonstrated skill in using that expertise to influence product roadmaps and develop messaging to maximize effectiveness of sales and marketing teams. The ideal candidate is a strategic thinker who can drive where we’re going tomorrow, yet is strong cross-functionally to drive results today. As a senior member of the product marketing team, you will be leading one or more company-changing initiatives and be highly visible with the executive team.

What you'll do

Be the customer expert, to help marketing drive adoption of our products
*Serve as a key expert on the enterprise analytic tools users, building an understanding of their needs and the purchase decision process.
*Initiate market research and monitor technology news and trends, ecosystem developments, and competitive moves that influence customer needs.
*Work with the marketing team (including PR, comms, partner, acquisition, and engagement) to develop messaging for cross-channel campaigns to drive successful adoption of the platform and the features associated with the platform, and ultimately drive up revenue and Virality Coefficient.
Influence product and business development decisions to meet the needs of our customers
*Use your understanding of the competition and ecosystem, coupled with an understanding of our product, to influence product and business development decisions.
*Lead cross-functional efforts across Business Development, Sales, Marketing, and Product to launch new products and drive market success.
Serve as a role model
*Serve as an individual contributor leader, role modeling best practices for less experienced peers and navigating complex conversations with business and technical stakeholders.

Who You Are

*Experienced and passionate
*7+ years of experience developing and executing product messaging and positioning across channels (preferably in mid-market/enterprise marketing), ideally including 5+ years of business-to-business marketing experience
*Deep understanding of the mid-market/enterprise SAAS analytic tools space, either via experience as a software vendor to retailers or as an e-commerce manager at an established retailer
*Passion for defining and launching products in matrixed, multi-channel and rapidly changing environment.
*Strong marketing, strategic, and creative thinking (benefits marketing / customer orientation)
*Fluent in both Chinese and English.
*Bachelor degree in Marketing or other related field, MBA a plus
*Strategist - You combine classic strategic marketing skills with experience in multi-channel marketing/distribution, have perspective, and can see and discuss multiple aspects and impacts of issues and project them into the future.
*Strong external and internal leader – You collaborate well cross-functionally with key internal partners, work effectively with external partners to identify potential joint marketing opportunities, and have a willingness to learn and coach.
*Business Savvy - You possess a technical understanding of software and the ecommerce space, have a high degree of business acumen, and provide consistent, accurate information.
*Master Communicator - You have the ability to distill complex and difficult information into easy to understand communications.  In other words, can easily use plain language to explain complex concepts with your exceptional and creative and communication skills.
*Influencer - You have demonstrated superior relationship-building and influence management skills in interactions with senior leaders, peers, internal and external partners.
*Customer Focused - You have a passion for SAAS analytic tools solutions, the web, web-based software products, our partners, service, and satisfaction.
*Flexible - You not only cope with change, you thrive on it and can shift gears comfortably.
*Driven - You are results-orientated with a positive outlook and a clear focus on quality and business performance.
*Solution Oriented - You have the ability to identify and creatively solve complex problems.
*Personable - You are positive, energetic, and exude a strong sense of teamwork by working effectively, respectfully, and efficiently with all team members.
*Courageous and Ethical - You possess professional courage, steadfastly persevere through challenges, are ambitious while humble, have high standards for ethics and integrity, and do the right things the right way.

Send CV to:hr@ptmind.com

Customer Support

Responsibilities:
1、Work directly with our Customers, Partners, Distributors and Large Corporate Accounts to resolve customer/user issues;
2、Provide overall escalation management and technical solutions when issues are reported;
3、Reviewing open issues on a daily basis, updating our customers on the status of their escalated cases, and assisting in the reproduction of issues;
4、Ensure that all of the required files are gathered and available prior to escalating an issue to our development team;
5、Establishing effective lines of communication with our development team and management to ensure cases are flagged that require immediate attention;
6、Share your knowledge and provide articles to the Knowledge Base, and communicate new product information and known issues;
7、Provide technical problem resolution for all products used by our customers, fully document problem resolution in the call tracking system and adhere to the designated Case Management/Escalation SLA's.

Qualifications:
1、Experience analyzing and problem solving technical issues;
2、Customer focus and strong customer interaction skills;
3、Excellent communication (in English) and interpersonal skills, and demonstrated ability to effectively interface with cross-functional teams;
4、Experience in SQL and relational databases is preferred.

Send CV to:hr@ptmind.com

Conversion Optimization & Growth Manager

You must have a proven track record of consistently exceeding goals driving MRR and revenue growth, while focusing on conversion rate optimization throughout the entire customer journey. This role will allow you to work across the entire business, including Marketing (SEM, SEO, Content, Email, etc.), Analytics, Design, Product, Sales, and our Executive Leadership.

What You'll Do

Grow Grow Grow:
* Focus on improving the right metrics, maximizing ROI, and driving revenue. * Help set testing frameworks and strategy as it evolves over time. * Identify and execute growth opportunities. * Lead day-to-day operations of conversion rate optimization, especially top- and middle-of-the-funnel. * Strategize cross-functionally with marketing, sales, design, and product for maximum impact.

Measure & Optimize Existing & Future Marketing Programs:
* Create testing environments and establish metrics to properly measure results across different marketing channels, different buyer segments, and different parts of the customer journey. * Implement processes for A/B testing with rapid execution to deliver actionable data-driven results. * Deliver results without biases across teams and business units for continuous feedback loop and utilize prior results to drive future initiatives. Update benchmarks and results and share to proper stakeholders. * Be the resident expert on all CRO programs, especially all top- and middle-of-the-funnel tests across the entire website. * Proactively inform marketing team on what's being tested, why, and expected results.

Own, Monitor & QA Website
* Own customer-facing website and experience across device types and entry points (eg. specific integrations like Amazon from ads to landing pages to signup flow) to optimize user experience, and maximize conversion rates and product adoption. * Make necessary changes to website whether that be on our CMS (eg. Craft) or testing tools (eg. Optimizely). * Coordinate with product marketing and product teams to align company narratives, product launches, and promotions.

Who You Are
* Undergraduate degree in Marketing, Math, Accounting, Finance, CS, or similar field.

* 5+ years of highly successful online marketing experience in software, including B2B SaaS.

* Technically Experienced

* A/B testing (eg. Optimizely, Google Optimize)

* Analytics (eg. Google Analytics, Segment, MixPanel)

* Data APIs (eg. Clearbit, Datanyze)

* User testing (eg. UserTesting.com, Hotjar, surveys)

* CMS (eg. WordPress, Craft)

* CRM (eg. Salesforce, Marketo)

* Advanced Excel and data analysis skills; SQL a plus

* Hands on experience with Adwords, Facebook Ads

* HTML, CSS, JS knowledge preferred

* Strategist - You understand how different marketing channels and tests affect people in different buyer segments and different parts of the customer journey from acquisition to revenue.

* Customer Focused - You want to deliver the best experience possible for future and current customers, as helping our customers businesses grow is our #1 goal.

* Problem Solver - You can see hidden problems and probe a variety of sources for answers, are excellent at analysis, able to look beyond the obvious, and can identify and creatively solve complex problems, including matters related to systems and processes.

* Psychology - Interest in human psychology and how different psychological triggers work together.

* Systems Thinker - You are dedicated to providing high-quality services, committed to continuous improvement through empowerment and management by data, willing and able to re-engineer processes from scratch, open to suggestions and experimentation, and efficient and effective work processes.

* Process and Project Manager - You can readily design practices, processes, and prioritizations, know what to measure, and how to measure it.

* Communicator - Excellent written/verbal communication and customer relationship skills are critical both working with people internally and externally.

* Collaborative - You have demonstrated success working cross-functionally in larger organizations, and have the ability to forge strong bonds and work collaboratively with key external and internal partners.

* Composed - You know how to execute consistently in a fast-paced, high pressure, dynamic environment and carry out self-directed responsibilities.

* Personable - You are seen as positive, energetic, and exude a strong sense of teamwork by working effectively, respectfully, and efficiently with all team members.

* Technical Learner - You pick up on technical things quickly, enjoy learning new skills and knowledge, and are adept at staying ahead of the curve on relevant industry, company, product, or technical knowledge.

* Ethical - You believe in our mission, share our values and understand that it’s not just about what you get done, but also how you do it.

Send CV to:hr@ptmind.com

Marketing Operations Manager

【Responsibilities】
Understand the customer's flow through our web properties and their needs - apply important changes. The operations manager needs to do everything possible to improve the conversion rate at all stages of our process.
1, Skilled use of data and analytics tools, understand our conversion performance;
2, Derive insights from data;
3, Through the optimization of the site and product Onboarding, enhance our conversion rates;
4, Work with the marketing team to enhance the brainstorm our marketing strategy;
5, Work with the content team.

【Experience】
1, More than two years operating experience working with SaaS products, B2B field preferred;
2, Have good copywriting skills;
3, Has a team-based entrepreneurial mindset;
4, Willing to learn quickly and to accept to new markets and products;
5, Experience with data analytics tools.

【Bonus】
1, Chinese language ability

Send CV to:hr@ptmind.com

Digital Marketing Manager

PTmind is looking for a world-class Digital Marketing Manager with a history of winning in B2B SaaS across SMBs, mid-market, and enterprise-level customers. You must have a proven track record of consistently exceeding your goals in driving net new MRR and customer growth.

The Manager of Digital Marketing leads our paid digital marketing channels, which includes SEM, display, programmatic, paid social, and affiliate marketing. The focus is primarily on the acquisition of new customers, although the role will naturally support other marketing initiatives requiring digital marketing expertise and execution.

What You'll Do

*Develop an effective marketing funnel enabling predictive spend, positive ROAS, and consistent MQL growth.

*Accurately forecast aggressive channel performance and help manage the digital marketing budget.

*Strategize cross-functionally with marketing, sales, design, and product for maximum impact, plus senior leadership.

*Lead, inspire, manage, and mentor direct reports to maximize their individual potential and professional growth, as well as ability to function effectively as a team.

*Lead the day-to-day operations of the team to ensure effectiveness, efficiency, and scalability.

*Build a culture of accountability and crossing the finish line.

*Cultivate an environment of teamwork, openness, creativity, and continuous improvement. You and your team must be forward thinking and always testing new opportunities.

*Create and manage campaigns and related budgets for all digital advertising platforms across all digital display, paid social, affiliate, email sponsorships, and paid search channels. These include, but are not limited to Adwords, Google Display Network, Bing, Facebook, LinkedIn, and Twitter.

*Coordinate with SEO and Content managers to optimize SEM, SEO, and content strategies.

*Determine and manage the appropriate analytics tools, including Google Analytics, our internal database, each advertising platform, and other attribution tools, to track results and ensure reporting infrastructure is appropriate to provide full funnel analysis and align investment decisions with MRR.

*Utilize advanced audience targeting strategies and creative testing frameworks to improve response and ROAS.

*Work cross-functionally to improve conversion rates at the top-of-the-funnel through paid customer acquisition.

Who You Are

*Technical and Experienced Digital Marketing Leader

*Proven track record of driving revenue growth and optimizing digital marketing initiatives.

*5+ years digital marketing experience in B2B SaaS or ecommerce, across a variety of channels including SEM, affiliates, display, and paid social.

*Experience with general B2B marketing SaaS solutions to small, mid-sized, and enterprise level businesses.

*Experience creating multi-channel, multi-touch attribution infrastructure and leveraging that data to improve channel performance.

*Extensive experience with digital media planning and buying including use of programmatic buying, direct buying through Google Adwords, Bing, Google Display, Facebook, and other display networks.

*Leader - You are a proven leader with 2+ years people management experience and a strong desire and understanding of how to develop people in a supportive, accountable environment and inspire them to give 100% effort and perform at levels higher than they imagined they could achieve.

*Driven Achiever - You possess strong analytical and quantitative analysis skills, have a passion for data driven decision making, thrive on challenges, and have a proven history of successfully, consistently leading teams to achieve targets and objectives, within a complex client acquisition driven business, preferably in the mid-market or enterprise space.

*Strategist - You have perspective and can see and discuss multiple aspects and impacts of issues and project them into the future, recognize what can/should be done now to affect future performance, and see and understand the challenges between the current and the ideal situation.

*Customer Focused - You have a passion for service and satisfaction, are dedicated to meeting the expectations and requirements of internal and external customers, gets first-hand information and use it for improvements in products and services, act with customers in mind, and establish and maintain effective relationships with customers, gaining their trust and respect.

*Problem Solver - You can see hidden problems and probe a variety of sources for answers, are excellent at analysis, able to look beyond the obvious, and can identify and creatively solve complex problems, including matters related to systems and processes.

*Systems Thinker - You are dedicated to providing high quality services, committed to continuous improvement through empowerment and management by data, willing and able to re-engineer processes from scratch, open to suggestions and experimentation, and efficient and effective work processes.

*Process and Project Manager - You can readily design practices, processes, and procedures, know what to measure and how to measure it, can organize people and activities, and are good at figuring out the processes necessary to get things done. Lean/Agile experience and JIRA is a plus.

*Master Communicator - Excellent written/verbal communication and customer relationship skills are critical.

*Collaborative - You have demonstrated success working cross-functionally in matrixed organizations and have the ability to forge strong bonds and work collaboratively with key external and internal partners such across Marketing, Product, Engineering, and Sales.

*Composed - You know how to remain collected in a fast-paced, high pressure, dynamic environment and carry out responsibilities with minimal direction.

*Personable - You are seen as positive, energetic, and exude a strong sense of teamwork by working effectively, respectfully, and efficiently with all team members.

*Technical Learner - You pick up on technical things quickly, enjoy learning new skills and knowledge, and are adept at staying ahead of the curve on relevant industry, company, product, or technical knowledge.

*Ethical - You believe in our mission, share our values and understand that it’s not just about what you get done, but also how you do it.

*Undergraduate degree in Marketing, Business, Math, Accounting, Finance, or similar field.

Send CV to:hr@ptmind.com

Enterprise Account Manager

PTMind is looking for an Enterprise Account Manager. In this exciting role, you will represent PTmind while advising the most exciting and fastest growing markets in SaaS Analytic tools, provide industry leading advocacy, drive client revenue growth, and help our clients to be more successful.

What You'll Do

*You will be assigned an Enterprise Account book of business, including Fortune 5000 companies, where you will be in charge of the retention, client satisfaction and revenue growth for your clients.

*Provide quarterly business reviews of the stores in your book of business and recommend business plans that result in year over year growth.

*Project manage a store launch plan, in partnership with the Onboarding Consultant Team (data migration, unpacking, taxes, shipping, products, payments, SSL, domain, system integrations).

*Serve as dedicated point of contact for Enterprise clients starting at the onboarding stage and continuing throughout the entire client lifecycle.

*Provide best practices, advice and guidance to help your book of business sell more.

*Partner with Sales representatives during the sales cycle to gather business requirements, document use case, and define client success.

*Respond to all client requests across multiple channels within service level requirements.

*Communicate clearly the progress of monthly/quarterly initiatives to internal and external stakeholders.

*Recommend apps, integrations, features and partners.

*Forecast and track key account metrics.

*Advocate internally for clients inter and intra departmentally as required.

*Customize and deliver training and training documentation to clients’ teams as required.

*Operate as the lead point of contact for any and all matters specific to your customers.

*Build and maintain strong, long-lasting customer relationships.

*Develop a trusted advisor relationship with key accounts, customer stakeholders and executive sponsors.

*Assist with high severity requests or issue escalations as needed.

Who You Are

*2+ years of experience in managing an enterprise portfolio or direct client consulting within a fast-paced environment.

*Familiar with foundational online marketing principles and best practices in the following areas - SEO, Paid Search, Affiliate, Display Advertising, Conversion Tools, Email Marketing, Social Media, and content (i.e. blogging and videos).

*Experience with eCommerce consulting, HTML, CSS, and JavaScript preferred.

*Strong working knowledge/background of eCommerce and marketing highly desired.

*Excellent time management skills.

*Proficient in professional written and verbal communication.

*Proficient in Microsoft Office Suite and Google Apps.

*Experience with the SaaS tools product a plus.

*Bachelor’s degree in business, marketing, or computer science related field or equivalent experience required.

*Project Management Professional certificate preferred.

*Energetic, enthusiastic, academic, agile, and positive.

*Have a strong desire to teach clients about the PTmind platform, enabling them to use the product successfully.

*Be outspoken and provide feedback to management that results in greater efficiency.

*Be ambitious, self-motivated, goal-oriented, highly collaborative and extremely driven.

*Be consultative by nature and have an account management mindset.

*Have excellent negotiation skills.

Send CV to:hr@ptmind.com